Support

Almanac helps you raise your children on purpose. It gets to know your family, remembers what you tell it, and helps you act on what matters. Here are the questions parents ask most.

Getting started

What is on each tab?

• Home — Almanac's note for the day, what is waiting for you, and your children's weeks.
• Habits — the small things you do with your children, and your own.
• Chat — talk to Almanac about anything in your family's life.
• Journal — one book for the whole household, written up each week.
• Insights — what Almanac has learned about each child, in ten areas.

Settings is behind the gear at the top of Home.

Is Almanac for my child to use?

No. Almanac is for you. Your child never uses it.

How often should I open it?

A few times a week is plenty. Nothing expires while you are away.

Can I see the tour again?

Yes. Tap "Tutorial" on Home, or go to Settings › About & Support › Replay the tour. The tour runs on a practice copy, so it changes nothing in your own Almanac.

Is there a video of the app?

Yes, about nine minutes, one part for each tab. Tap "Tutorial" on Home and then "Watch the video", or go to Settings › About & Support › Replay the tour › Watch a video of the whole app. The buttons under the video jump straight to each part. It streams, so it needs an internet connection.

Talking to Almanac

What can I talk to Almanac about?

Anything about your children and your family: something that happened, a question on your mind, a decision you are weighing. Almanac remembers what you have told it before, so you never start from nothing.

How do I keep something from a conversation?

Under each of Almanac's replies are three icons: Journal, Insights and Habit. Tap one and Almanac writes a card for you to check. You can change the words, the child and where it goes. Nothing is saved until you tap Keep it.

Almanac remembers something that is no longer true. How do I fix it?

On Insights, tap "About" and your child's name under the chart (or the icon at the top right for About you). Tap "Change or add something" and say what changed. Almanac offers to update or remove the line, and you confirm.

Which language does Almanac write in?

English, even when you write to it in another language. The app's own buttons and labels are in English too.

Does Almanac use AI?

Yes, for some parts: replying in Chat, writing up your journal, and making sense of your answers to its questions. It asks your permission first. You can switch AI features off at any time in Settings › AI features. Your habits, your journal and the questions still work without them.

Can Almanac see my photos?

Only a photo you send in Chat. Almanac looks at it and suggests words to keep with it. Photos you add in the Journal are never shown to the AI.

Interviews and Insights

What are the interviews?

Short sets of questions about your child, one topic at a time. Almanac offers about one a week for each child. After each one, it writes down what it understood.

Do I have to answer every question?

No. You can skip any question. If an interview is not right for your family, tap "Don't offer this again" on its first screen.

Can Almanac ask less often?

Yes. Go to Settings › How much I ask for and choose Light, Regular or Keen. Nothing you have already said is lost.

What does the chart on Insights show?

Each point is an area of your child's life. The more you have told Almanac about an area, the further out its point stands. Tap an area to see its own chart and its interviews.

Can I focus on fewer areas?

Yes. Open an area on Insights and pause it. Almanac stops asking about it, and everything you already said stays.

Where do I see what Almanac knows about my child?

On Insights, tap About under the chart. It opens with a short portrait of your child, then what you have told Almanac in each area. What Almanac knows about you is behind the person icon at the top right of Insights.

Habits

How do I add a habit?

On the Habits tab, tap New habit. Write your own, or tap "Start from an idea" to see ideas for your child's age. Almanac can also suggest one in Chat.

What does watering do?

Watering marks a day you did the habit. Once a day is enough. A habit grows with every day you water it, and nothing ever shrinks. If you forgot to mark a day, tap the grid of days on the habit's card and fill it in.

What does "Not today" do?

It puts the card aside until tomorrow. It waters nothing and takes nothing away.

Can I keep habits of my own?

Yes. They are under "Your own habits" on the Habits tab.

Journal

How does the Journal work?

Add anything from your week: a few words, a photo, or answers to a few questions. You can speak instead of typing. On your Journal day, Almanac writes it all into one entry for the week. Anything you add after that is woven into the entry.

Can I add to a week that is over?

Yes. Every week stays open. Tap the week in the Journal to add to it.

Can I change what Almanac wrote?

Yes. Open the entry and edit it. Your version replaces Almanac's.

How many photos can I add?

Up to four each time you add something. A week can hold as many as you like.

How do I change my Journal day?

Settings › Weekly entry & notifications.

Milestones and the Trove

Where are my child's milestones?

In the Trove. Open the Journal and tap Trove at the top. Every milestone is a card.

How do I add a milestone?

In the Trove, tap "Add a milestone". Add a photo, and the milestone is marked as done.

More than one child

How do I see all my children at once?

Home always shows the whole family. On Habits and in the Trove, tap the child's name at the top and choose Everyone.

How do I change a child's colour?

Settings › Family › tap the child. Pick a colour and tap Save. Colours appear once you have more than one child.

Notifications

Will Almanac send me notifications?

Only the ones you turn on. There are four, and all of them start off: an invitation to check in, your weekly Journal entry, questions waiting for you, and a weekly note about habits. Turn them on and choose the day and time in Settings › Weekly entry & notifications.

Account and subscription

How do I change my child's name or birthday?

Settings › Family › tap the child.

How do I manage my subscription?

Settings › Subscription › Manage Subscription.

How do I sign out or delete my account?

Both are in Settings › Account. Deleting your account removes your family's data, and it cannot be undone.